Last updated: 7 May 2026 (revised)
1. Introduction
Rasp International (“we”, “our”, or “us”) is an EXIM consultancy firm registered in India and operating from Agra, Uttar Pradesh. This Privacy Policy explains what personal information we collect when you visit raspinternational.in, contact us through our forms, request a consultation, or interact with our services, and how we use, share, and protect that information. This policy is written to comply with the Digital Personal Data Protection Act, 2023 (DPDPA) and its Rules, the Information Technology Act 2000, and where applicable the European Union General Data Protection Regulation (GDPR) for visitors based in Europe.
2. Information We Collect
We collect three types of information. First, information you provide directly to us when you fill out a contact form, request a consultation, or send us an email. This typically includes your name, business name, phone number, email address, the products you wish to export, your target country, and any other context you choose to share. Second, automatic information that is collected by your browser or by analytics services when you visit our site. This includes your IP address, approximate geographic location, browser type and version, operating system, the pages you visit, the time you spend on each page, and the referring website. Third, information stored in cookies and similar technologies that help our website function, remember your preferences, measure traffic, and where you have given consent, support advertising and remarketing.
3. Cookies and Similar Technologies
We use cookies in four categories. Necessary cookies are required for the website to function — for example, to remember your form input or to keep our security checks active — and these cannot be disabled. Functional cookies remember your preferences such as language or region. Analytics cookies help us understand how visitors use the site so we can improve it; these are placed only after you grant consent. Advertising cookies allow us and our partners to measure the effectiveness of campaigns and to show relevant content to you on other websites; these are placed only after you grant consent.
You can review the specific cookies we use, change your consent at any time, or withdraw consent entirely from our Cookie Policy page or by clicking the “Consent Preferences” button that appears at the bottom of every page.
4. Third-Party Services We Use
We disclose the third-party services that may receive your data so that you can make an informed decision about your consent. We use Google Analytics 4 (provided by Google LLC) to measure traffic and understand how visitors use our site; data sent to Google Analytics is anonymised at the IP level. We use Microsoft Clarity (provided by Microsoft Corporation) to record anonymised session behaviour through heatmaps and replay, which helps us improve site usability. We use Meta Pixel (provided by Meta Platforms Inc.) to measure the effectiveness of our advertising on Facebook and Instagram and to build audiences for retargeting. We use the LinkedIn Insight Tag (provided by LinkedIn Corporation) to measure the effectiveness of our advertising on LinkedIn and to build audiences. We use Google Ads conversion tracking (provided by Google LLC) to measure conversions from our advertising campaigns. We use Google Workspace (provided by Google LLC) to receive and respond to email and to host our team accounts. Each of these services has its own privacy policy, which we encourage you to read.
5. How We Use Your Information
We use the information we collect to respond to your enquiries and provide consultancy services, deliver the specific service you requested such as DGFT licensing or export incentive guidance, send you information about our services and relevant trade policy updates if you have asked to receive such communication, improve our website and the quality of our advice, comply with applicable laws and regulations, and prevent fraud or abuse of our services. We do not use your information for any purpose unrelated to the services we offer.
6. Legal Basis and Consent
Under the DPDPA, the primary legal basis we rely on for processing personal data is your consent. By submitting a form, accepting cookies through our consent banner, or otherwise interacting with our services, you provide consent for the specific purposes disclosed at the point of collection. Where we rely on legitimate uses recognised by Section 7 of the DPDPA — such as performing a contract you have entered into with us, complying with a legal obligation, or responding to a medical emergency — we will identify those uses clearly. You may withdraw your consent at any time, and we will stop the relevant processing activity, although we may need to retain certain information to comply with legal or contractual obligations.
7. Information Sharing
We do not sell your personal information. We share information only in the following circumstances: with the third-party service providers named in Section 4 above, who process data on our behalf under contractual safeguards; with government authorities such as DGFT, Customs, GST, RBI, or law enforcement when legally required to do so; with our internal staff and consultants who need access to provide services to you; with professional advisers such as lawyers and accountants when necessary to protect our rights or comply with legal process. Any service provider we engage is contractually bound to handle your data only for the purposes we specify and to maintain appropriate security.
8. Data Retention
We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, plus any additional period required by law. Form submissions and lead enquiries are retained for up to five years from the date of last contact, after which they are reviewed and deleted unless a continuing business relationship requires longer retention. Analytics data in Google Analytics is retained for fourteen months by default. Microsoft Clarity session recordings are retained for thirteen months. Email correspondence is retained as long as the underlying business relationship is active and for a reasonable period thereafter to address follow-up questions and recordkeeping obligations. Where the law requires longer retention — for example, financial records under the Income Tax Act — we comply with the longer period.
9. Your Rights as a Data Principal
The DPDPA grants you, as a Data Principal, the following rights, which you may exercise by contacting us at the email address in Section 12. You have the right to obtain a summary of the personal data we are processing about you and the purposes for which we are processing it. You have the right to correct inaccurate or incomplete personal data we hold about you. You have the right to request that we erase personal data that is no longer needed for the purpose for which it was collected, subject to legal retention requirements. You have the right to nominate another individual to exercise these rights on your behalf in the event of your death or incapacity. You have the right to grievance redressal through our designated Grievance Officer named below, and if your grievance is not resolved to your satisfaction, you may approach the Data Protection Board of India.
10. Children’s Data
Our services are intended for businesses and adult professionals. We do not knowingly collect personal information from children under the age of eighteen. If we become aware that we have collected such information, we will delete it promptly. Parents or guardians who believe their child has provided personal information to us may contact us using the details below to request deletion.
11. Cross-Border Transfers
Some of the third-party services we use, such as Google Analytics and Meta Pixel, may transfer your personal data outside India, primarily to the United States and the European Economic Area, where the service providers maintain their infrastructure. The Government of India may, from time to time, restrict transfers to specified countries under Section 16 of the DPDPA. Where such restrictions apply, we will ensure compliance with the latest notifications.
12. Grievance Officer and Contact
If you have any questions about this Privacy Policy, wish to exercise any of your rights as a Data Principal, or would like to lodge a grievance, please contact our designated Grievance Officer:
Pratham Agarwal, Founder
Rasp International
A-39 New Agra, Agra, Uttar Pradesh 282005, India
Email: sales@raspinternational.in
Phone: +91 8218043048
We will acknowledge your request within seven working days and resolve it within thirty days, in line with the timeline specified by the DPDPA Rules.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, our services, or the law. The “Last updated” date at the top of this page indicates when the most recent change was made. For material changes, we will notify you through a prominent notice on our website or by email if you have an active relationship with us. Your continued use of the site after a change constitutes acceptance of the updated policy.