1. About These Terms
These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“Client”, “you”) and Rasp International, a proprietorship firm operating from Agra, Uttar Pradesh, India (“RASP”, “Company”, “we”, “us”). By accessing our website at raspinternational.in or engaging our services, you agree to be bound by these Terms in full.
RASP International has been operating in the export-import consultancy space since 2005 as a family-run enterprise. We are ISO 9001:2015 certified and registered under MSME.
These Terms were last updated on 9 April 2026. We reserve the right to modify these Terms at any time. Continued use of our services after changes constitutes acceptance of the revised Terms.
2. Services We Provide
RASP International provides the following categories of services, subject to individual scope agreements:
EXIM Compliance and Licensing: Assistance with IEC registration, DGFT licensing (including Advance Authorization, EPCG, DFIA), RCMC issuance and renewal, and regulatory filing support. We act as consultants and facilitators. All final submissions are made under the authority and responsibility of the Client.
Export Incentive Advisory: Guidance on government schemes including RoDTEP, RoSCTL, Duty Drawback, MEIS/SEIS successor schemes, and state-level export incentives. Claim amounts, eligibility, and disbursement timelines are subject to government policy and are not guaranteed by RASP.
Customs Clearance and Advisory: Consultancy on HS classification, customs valuation, FTA/PTA utilization, anti-dumping duty assessment, and import-export documentation. We do not act as licensed customs brokers unless explicitly stated in a separate engagement letter.
Buyer Research and Market Entry: International buyer identification, market research, trade fair facilitation, and buyer-seller matchmaking. Results depend on market conditions, product competitiveness, and Client responsiveness. We do not guarantee specific buyer conversions or order volumes.
Export Growth Marketing: International SEO, cross-border digital marketing strategy, global branding, trade show marketing support, lead generation, and CRM integration advisory. Campaign outcomes depend on multiple external factors and are not guaranteed.
Google Workspace Reselling: We are an authorized Google Workspace reseller. Google Workspace subscriptions are subject to Google’s own Terms of Service. RASP facilitates provisioning and basic support only.
3. Engagement and Scope
All consulting engagements begin with an initial consultation, which may be offered free of charge at RASP’s discretion. Formal engagements are governed by a separate proposal, engagement letter, or service agreement (“SOW”) that outlines the specific scope, deliverables, timelines, and fees.
In the event of any conflict between these Terms and a specific SOW, the SOW shall prevail for that particular engagement.
RASP reserves the right to decline or discontinue any engagement at its discretion, including but not limited to cases where the Client’s business activities raise compliance, ethical, or legal concerns.
4. Fees, Payment, and Taxes
Service fees are as quoted in the relevant SOW or proposal. Unless stated otherwise, all fees are quoted in Indian Rupees (INR) and are exclusive of applicable taxes including GST.
Payment terms are Net 15 from invoice date unless otherwise agreed in writing. Overdue payments may attract interest at 1.5% per month or the maximum rate permitted by law, whichever is lower.
RASP reserves the right to suspend services for accounts with outstanding payments exceeding 30 days. Government filing deadlines missed due to non-payment are the Client’s responsibility.
Refund requests are handled on a case-by-case basis. Government fees, third-party charges, and fees for work already delivered are non-refundable.
5. Client Responsibilities
The Client shall provide accurate, complete, and timely information required for RASP to perform its services. This includes but is not limited to business registration documents, IEC details, product specifications, HS codes, financial records, and shipping documents.
The Client is solely responsible for the accuracy of all information provided. RASP shall not be liable for any adverse outcome resulting from incorrect, incomplete, or misleading information furnished by the Client.
The Client must comply with all applicable Indian and international trade laws, including the Foreign Trade (Development and Regulation) Act, Customs Act, FEMA, and relevant export control regulations. RASP does not facilitate, encourage, or assist in any transaction that violates applicable law.
6. Confidentiality
Both parties agree to keep confidential all non-public information received during the engagement. This includes business plans, financial data, customer lists, trade strategies, proprietary processes, and any information marked confidential.
This obligation survives termination of the engagement for a period of three (3) years. Exceptions include information that is publicly available, independently developed, or required to be disclosed by law or regulatory authority.
7. Intellectual Property
All reports, strategies, marketing materials, and deliverables created by RASP during an engagement are the intellectual property of RASP until full payment is received. Upon full payment, the Client receives a non-exclusive, perpetual license to use the deliverables for their business purposes.
RASP retains the right to use anonymized versions of case studies, strategies, and outcomes for its own marketing and portfolio purposes unless the Client explicitly objects in writing.
The RASP International name, logo, and branding are trademarks of RASP International and may not be used by the Client without prior written consent.
8. Limitation of Liability
RASP provides consultancy and advisory services. We do not guarantee specific business outcomes, government approvals, export orders, incentive disbursements, or regulatory decisions. All advisory is based on our professional judgment, prevailing regulations, and information available at the time.
To the maximum extent permitted by law, RASP’s total liability for any claim arising from an engagement shall not exceed the total fees paid by the Client for that specific engagement in the twelve (12) months preceding the claim.
RASP shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of profits, loss of business, or loss of opportunity, even if advised of the possibility of such damages.
RASP shall not be liable for delays, errors, or losses caused by government agencies, customs authorities, shipping lines, banks, or any third party beyond RASP’s control.
9. Force Majeure
Neither party shall be liable for failure or delay in performance due to circumstances beyond reasonable control, including but not limited to natural disasters, pandemics, war, government actions, trade sanctions, regulatory changes, strikes, internet outages, or disruptions to banking or shipping infrastructure.
10. Termination
Either party may terminate an engagement by providing thirty (30) days written notice. Upon termination, the Client shall pay for all services rendered and expenses incurred up to the termination date.
RASP may terminate an engagement immediately if the Client breaches these Terms, fails to make payment, provides false information, or engages in activities that are illegal or that could damage RASP’s reputation.
11. Website Use
The content on raspinternational.in is provided for general informational purposes only. While we strive to keep information accurate and current, we make no warranties about the completeness, accuracy, or reliability of any information on the website.
Blog posts, export guides, tools, and calculators on our website are educational resources and do not constitute professional advice. Always consult with a qualified professional before making trade compliance or business decisions.
You agree not to use our website for any unlawful purpose, to attempt to gain unauthorized access to our systems, or to interfere with the proper functioning of the website.
12. Third-Party Links and Services
Our website may contain links to third-party websites, government portals, and external resources. We are not responsible for the content, accuracy, or practices of these external sites. Inclusion of a link does not imply endorsement.
13. Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of India. Any dispute arising from or in connection with these Terms or our services shall first be attempted to be resolved through good-faith negotiation.
If negotiation fails, the dispute shall be referred to arbitration under the Arbitration and Conciliation Act, 1996. The arbitration shall be conducted in Agra, Uttar Pradesh, in English. The decision of the arbitrator shall be final and binding.
The courts at Agra, Uttar Pradesh shall have exclusive jurisdiction for any proceedings not subject to arbitration.
14. Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
15. Entire Agreement
These Terms, together with any applicable SOW, constitute the entire agreement between the Client and RASP International regarding the subject matter hereof. They supersede all prior discussions, negotiations, and agreements, whether written or oral.
16. Contact
For questions about these Terms, contact us at:
Rasp International
A-39, New Agra Colony, Agra, UP 282005, India
Email: [email protected]
Phone/WhatsApp: +91 8218043048
Website: raspinternational.in